With the rapid development of e-commerce in China, purchasing platforms (Daigou) have seen significant growth, especially in recent years. These platforms have gained immense popularity among consumers by offering access to international products that are otherwise difficult to obtain domestically. However, as the market in first-tier cities becomes increasingly saturated, purchasing platforms are now turning their attention to lower-tier cities and rural areas, commonly referred to as the "sinking market." This paper explores the strategies that Chinese purchasing platforms can adopt to expand their presence in these regions.
The sinking market refers to cities and towns beyond China's first-tier cities, which include second-tier, third-tier, and even smaller towns and rural areas. These regions are characterized by lower income levels compared to major cities, but they also represent a vast and untapped consumer base. With the internet and mobile penetration rapidly increasing in these areas, the potential for e-commerce growth is significant.
One of the most effective strategies for purchasing platforms to penetrate the sinking market is through localized marketing. This involves tailoring marketing campaigns to resonate with local cultures and preferences. Platforms should invest in understanding the unique needs and desires of consumers in these regions. For example, promoting international products that are perceived as high-quality but affordable can attract local customers.
Affordability is a critical factor in the sinking market. Purchasing platforms need to adjust their pricing strategies to cater to the lower disposable incomes in these regions. This can be achieved by offering smaller package sizes, discounts, or bundled deals that make products more accessible. Additionally, platforms should focus on sourcing products that are in demand locally, such as skincare, health supplements, and baby products.
Logistics play a crucial role in the success of e-commerce in lower-tier cities. Many areas in the sinking market still face challenges in terms of transportation infrastructure. To overcome this, purchasing platforms can collaborate with local logistics providers or establish regional warehouses to ensure faster and more reliable delivery. Improving the last-mile delivery experience can significantly enhance customer satisfaction and loyalty.
Social media platforms such as WeChat, Douyin (TikTok), and Kuaishou are incredibly popular in lower-tier cities. Purchasing platforms can leverage these platforms to engage with local consumers. Partnering with local influencers or key opinion leaders (KOLs) can help platforms build trust and credibility. Influencers can promote products through live-streaming or interactive content, which has proven to be highly effective in driving sales in these regions.
Trust is a significant factor in the success of purchasing platforms, especially in regions where consumers may be less familiar with international brands. Platforms should focus on building transparency by providing detailed product information, customer reviews, and clear return policies. Offering guarantees of authenticity for international products can also go a long way in building consumer confidence.
The sinking market presents a significant opportunity for Chinese purchasing platforms to expand their consumer base and drive future growth. By adopting localized marketing strategies, adjusting pricing and product offerings, improving logistics, leveraging social media, and building trust, these platforms can effectively tap into the potential of lower-tier cities and rural areas. As internet penetration continues to increase and purchasing power grows in these regions, purchasing platforms that successfully implement these strategies will be well-positioned for long-term success.